OUR OPERATING MODEL
Our Reason for Being
- we support Local Kindergarten Associations to thrive
- our primary customers are Kindergarten Associations
- on behalf of our Members, we engage with and influence Government, central agencies, supporting businesses and the not-for-profit sector
- we exist because our Members back us.
Our Member Services
We provide the following services for our Members:
- national advocacy and representation
- centralised policy development and review
- national employment contract negotiations
- Qual Mark accreditation
- advice, guidance and hands-on assistance
- best-practice code of conduct and compliance monitoring
- best-practice Constitutional arrangements and compliance monitoring
- training and development for Boards, Association Leaders, Leadership Teams and staff
- on-line resource library
- group-discount schemes.
Our Ways of Working
- our approach is underpinned by servant-leadership focussed on the growth and well- being of people and the communities they belong to
- our NZK network operates through representative democracy
- our NZK CEO is the Kaitiaki of Membership benefits, services, values and expectations
- our NZK CEO is the conductor and co-ordinator of the NZK network.
Our People
NZK is a small dynamic entity that works at pace. Our people include:
- an elected and appointed Board
- our CEO who provides national advocacy and representation, and delivers services to Association Leaders, staff and Boards
- our Office Manager who provides administrative, financial, website and publication services as well as direct engagement with Association Leaders and staff
- our Communication Specialist who is contracted on an as-needed basis
- when required, we contract Specialist advice and guidance.
Our Enablers
We deliver value to our Members by using the following enablers:
- Local Kindergarten Association Boards
- Local Kindergarten Association Leaders and staff
- centralised policy framework
- Qual Mark accreditation
- enhanced use of technology
- national, regional and local networks.
Organising Model
Our organising model reflects our size and our ways of working:
- our Board focusses on the Four Pillars of Governance – determining purpose, effective governance culture, holding to account and effective compliance
- our NZK CEO reports to Board and the Office Manager reports to the NZK CEO
- our Board and NZK CEO are accountable to Members – effectiveness is determined by an annual customer satisfaction and performance survey.
